All U.S. orders from Liang Shan Sneakers enjoy free shipping. We work with reliable carriers. Once shipped, you'll get an email with a tracking number to monitor your package. Items are carefully packed for safe transit. If you have questions, contact our customer service at +1 718 - 272 - 0216 or [email protected].
How Long will my Package Take to arrive?
For U.S. orders, delivery usually takes 2 - 3 business days near our Brooklyn warehouse and 3 - 7 business days for farther locations. You'll get a tracking number via email after shipping to check progress. Contact us at +1 718 - 272 - 0216 or [email protected] if you have questions.
Do all products are dermatologically tested?
How to Use: Select the right size; wear on clean, dry feet. Clean based on material type (leather, suede, etc.) and dry naturally.
Dermatological Testing: Not all products are dermatologically tested. Our materials meet quality standards, but if you have sensitive skin, wear socks.
How to confirm that the received product is original?
Logo check: Ensure the brand logo on shoes and box is clear, correctly spelled, and matches the official version.
Quality inspection: Examine materials for high quality, check for neat seams and no flaws.
Size & weight: Confirm size is standard and weight is appropriate.
How to return it if there is any damage?
If your Liang Shan Sneakers are damaged:
Contact customer service at +1 718 - 272 - 0216 or [email protected], send order num., damage details & photos.
Follow rep's instructions, get return auth. num.
Repackage shoes with original items.
We'll arrange free return shipping, provide label.
Track return.
Get refund or replacement after inspection.
How long it will take to get refund?
Typically, refunds for Liang Shan Sneakers are processed within 1 - 2 weeks after the company receives the returned item. However, the time it takes for the refund to show up in your account may vary depending on your bank or payment provider.
